Privacy Policy
Explore the Riverlands respects your privacy and is committed to protecting the personal information you share through this website.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you have.
Who we are
Explore the Riverlands is an editorial travel and trip-planning platform focused on the villages, waterways, and quietly compelling places of Leeds and Grenville.
Website: exploretheriverlands.ca
Contact: [email protected]
What information we collect
We may collect the following types of information:
Information you provide directly
This may include:
- your name
- email address
- any message you send through our contact form
- any information you provide when signing up for updates or newsletters
Information collected automatically
When you use this website, certain information may be collected automatically, such as:
- IP address
- browser type
- device type
- pages visited
- date and time of visits
- referring website
- general analytics and usage data
This information helps us understand how visitors use the site and improve the website experience.
How we use your information
We use personal information to:
- respond to inquiries or messages you send us
- send email updates if you have signed up to receive them
- operate, maintain, and improve the website
- understand how visitors use the site
- protect the security and integrity of the website
- comply with legal obligations
We only collect and use information for purposes that are reasonable and identified to you.
Email sign-ups and marketing communications
If you sign up for updates, newsletters, or other email communications, we may use your name and email address to send you content related to Explore the Riverlands.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We do not send marketing emails without your consent. Under Canadian privacy guidance, consent should be meaningful and based on clear information about what people are signing up for.
Cookies and analytics
This website may use cookies or similar technologies to improve functionality, understand website traffic, and support analytics.
Cookies are small text files placed on your device when you visit a website. They can help remember preferences and measure how visitors interact with the site.
We may use tools such as:
- WordPress features
- website analytics tools such as Google Analytics
- email marketing integrations such as Mailchimp
- security or spam protection tools such as reCAPTCHA / Wordfence / Akismet
You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the site function.
If you use analytics, tracking, or advertising-related cookies, the purposes should be explained clearly to users.
Embedded content and third-party services
Pages on this site may include embedded content or links to third-party websites, such as maps, videos, social media content, or external booking and tourism resources.
These third-party websites and services may collect data about you, use cookies, or monitor your interaction with their content. We are not responsible for the privacy practices of third-party sites.
We encourage you to review their privacy policies before providing personal information.
When we share information
We do not sell your personal information.
We may share information with trusted third-party service providers that help us operate this website or communicate with you, such as:
- website hosting providers
- analytics providers
- email marketing platforms
- spam prevention or website security tools
We may also disclose information where required by law or where necessary to protect our legal rights, website security, or users.
How long we keep information
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law.
For example:
- contact form submissions may be retained for customer service or record-keeping purposes
- newsletter signup information may be retained until you unsubscribe
- analytics information may be retained according to the settings of the analytics platform in use
How we protect your information
We take reasonable steps to protect personal information using appropriate administrative, technical, and organizational safeguards.
However, no method of transmitting or storing data online is completely secure. While we take security seriously, we cannot guarantee absolute security.
Your rights
You may request access to personal information we hold about you, or ask that we correct it if it is inaccurate, subject to applicable legal limits.
To make a request, please contact us using the contact information below.
Under PIPEDA, organizations are expected to be open about their privacy practices and provide access to personal information on request, subject to limited exceptions.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our practices, or legal requirements. The updated version will always be posted on this page with the revised effective date.
Contact us
If you have questions about this Privacy Policy or about how your information is handled, please contact:
Explore the Riverlands